Home > FAQ

1. Why should I choose Orient Electronic as my supplier?

1.) Good quality, competitive prices and fast delivery.

2.) Customized service as per customers' requirements.

3.) Eco-friendly materials qualify international standards.

4.) Various product types and designs, over 2000 models.


2. What is the sensitivity for an earphone?

Generally speaking, the sensitivity refers to the input power under the same loudness. The higher sensitivity requires less input power. For portable devices such as the Walkman, the sensitivity is a very important index. Of course, for desktop computers, this index is relatively not so important.


3. Do all cell phones work in a mobile handsfree kit?

No, most cell phones are different and therefore require a specific cradle and base unit solution. However, some handsfree kit solutions are compatible with a broad range of mobile phones. We will assist you with selecting the right mobile handsfree kit.


4. How to become your sole distributor?  

If can sell our products more than USD8,000 per month, you could be our distributor in your city or area. If can sell our products worth more than USD20,000 per month, you could be our sole distributor in the country.

5. What's your samples policy?

1.) If total value is less than 10 USD, free samples will be sent via your preferred courier (UPS, DHL, TNT, FedEx) with freight cost. If without a courier account, you can pay us the freight cost in advance.
2.) If total value is more than 10 USD, you need to pay the samples and freight cost. And we will send you the samples after receiving your payment.


6. Can you do OEM? Are you willing to carry other brands on your products?

Yes, we can do OEM / ODM orders, carry your brands on our products, and we can customize the products for you.


7. What kind of transportation methods do you offer?

1.) For small orders or samples, we can use express delivery like DHL, UPS, TNT and FedEx. If have effective courier account, you could pay shipping cost by your courier account. 

2.) For the cargo of your orders, we can also ship them by air or by sea, and we will confirm the freight cost with you before delivery.

Can you do OEM? Are you willing to carry other brands on your products?
A7: Yes we can do OEM, and we can make headphones & earphones according to your requirements. We can also carry your brand on our current items for foreign market.


8. What payment methods does Orient accept?
We accept cash, T/T (Telegraphic Transfer), Western Union, L/C at sight, etc.